Effective Date: August 1, 2026

Welcome to VELLANO. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (processed securely through trusted payment providers)

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies & Analytics Information

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website, products, and services.
• Prevent fraudulent activities.
• Respond to inquiries and requests.
• Send promotional emails and offers (only if you choose to receive them).

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic, and enhance site performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

Payment Security

We do not store your complete payment information on our servers.

All payments are processed securely through trusted third-party payment providers using industry-standard encryption technologies.

Third-Party Services

We may use trusted third-party services for:

• Payment Processing
• Shipping & Order Fulfillment
• Website Analytics
• Marketing & Advertising
• Customer Support

These providers only receive the information necessary to perform their services and are expected to protect your information.

Data Protection

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable methods to safeguard your data, no method of online transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal data.
• Withdraw marketing communications.
• Request information regarding how your data is used.

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Meet legal and regulatory requirements.
• Resolve disputes.
• Maintain business records.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website’s Contact Us page or our official customer support email.

Thank you for choosing VELLANO.